By entering and attending our event and / or by purchasing item/s from the Groovy Troopers, you hereby agree to the Terms & Conditions as set out below:

  1. The Terms & Conditions may from time to time be altered without prior notice and become effective from the date of publishing.
  2. Online Presold Tickets from the Groovy Troopers Online Shop:
    1. Presold online tickets are barcoded with a unique serial number that will admit 1 person per barcoded ticket.
    2. We do not accept digital tickets on smart phone screens at the gate. Please print the ticket.
    3. Presold online tickets sold are non refundable.
    4. Consider the first print out of the online ticket as the only valid ticket. Keep the printed online ticket in a safe place.
    5. A transactional fee as a percentage will be charged on online sales to cover associated banking fees.
    6. The Groovy Troopers shop will transfer your to our secure payment gateway PayFast that will accept payment on our behalf via Credit Card, Debit Card, EFT or Bitcoins.
    7. The online ticket/s will be immediately generated by our automatic ticket issuing software after confirmation of payment by Payfast. Should you not receive the ticket/s within 24hrs via email, please email us at buyaticket(at)
    8. Please supply us an alternative email address that is not web based. We have found that; & consider any subsequent email to the first email for distributing of the tickets as copies/spam and block the delivery of the ticket emails to your inbox.
    9. Early Bird Tickets are limited and only available until stock is sold.
    10.  To ensure that you have a valid ticket, only buy online tickets directly from the Groovy Troopers Online Shop.
  3. Presold Tickets from Outlets:
    1. Presold tickets are barcoded with a unique serial number that will admit 1 person per barcoded ticket.
    2. Presold tickets sold are non refundable.
    3. Unless otherwise stated on the marketing material, Outlet booking fees are included in ticket price.
    4. Outlets will only accept cash payment for presold tickets.
    5. To ensure that you have a valid ticket, only buy tickets from outlets as specified in the marketing material.
  4. Complementary Tickets:
    1. All complementary tickets such as, but not limited to,  ticket-give-aways, media passes, industry tickets are non-transferable.
    2. May not be sold or exchanged for any money, services or products.
  5. SMS Competition:
    1. By entering the SMS ticket competition you agree to opt-in to the Groovy Troopers SMS database.
    2. Your cell phone number will only be used by the Groovy Troopers to update you on our event information.
    3. The Winners are drawn from the SMS entries randomly.
    4. Winning tickets are non-transferable and cannot be exchanged for money, services or products.
    5. The judges decision are final.
    6. To opt-out of our SMS database, reply to the SMS with the word “Stop” and our software will remove your cell number automatically.
  6. Media generated by the event:
    1. All participants may be photographed or filmed at the event. Participant hereby agree that Groovy Troopers may use the media generated publicly on social media and our website.
    2. All media representatives, photographers, video photographers must register with the Groovy Troopers, to obtain written accreditation for covering the event in third party media.
    3. All media generated at the event in any the form such as, but not limited to, photographs, video & sound recording by any and all attending the event, with media accreditation or not, remains the property of the Groovy Troopers and may not be published, distributed or shared in any media without the written consent from the Groovy Troopers.
  7. Event Production and Participation:
    1. Right of Admission to a Groovy Troopers events are Reserved.
    2. Entry into the venue and event is entirely at your own risk.
    3. The Production, promoters, venue and contractors accept no responsibility whatsoever for injury, death, loss or damage of any nature to persons, vehicles & belongings.
    4. Due care has been taken to make this event safe & secure.
    5. Only Licensed Liquor are allowed in the public events zone, which include the dance floors and the market area, but exclude the camping area.
    6. Line up, times and venue are subject to change without prior notice.
    7. Any vehicles and/or person entering the event may be subjected to a search, by duly appointed representatives of the Groovy Troopers, which may be carried out at any time during the event.
    8. Strictly No:  under Eighteens ( ID may be requested); Glass bottles; Littering; Fires; Fireworks; Domestic animals; Graffiti; Bad attitudes; Weapons; Independent sound systems; illegal substances.
    9. Drink Responsibly. Nominate a designated Driver. Don’t Drink and Drive!
    10. Force Majeure. Groovy Troopers shall not be liable for any failure of or delay in the performance of the event, where such failure or delay is due to causes beyond its reasonable control, including but not limited to “acts of God”, war, strikes or labor disputes, embargoes, government orders or any other force majeure event.
  8. Jupiter MultiMedia:
    1. Notwithstanding all of the conditions and terms as stipulated here, all rights are reserved by the production company: Jupiter MultiMedia.